CoastNet Account Policies

Note that all accounts are also subject to the Acceptable Usage Policies of CSP Internet Ltd., available here.

1. CSP Internet makes no warranties of any kind, whether expressed or implied including any implied warranty of merchantability or fitness of this service for a particular purpose. CSP Internet assumes no responsibility for any damages suffered by you including, but not limited to, loss of data from delays, non-deliveries, mis-deliveries or service interruptions caused by negligence, errors or omissions on the part of CSP Internet or you.

2. CSP Internet's services may only be used for lawful purposes. Transmission of any material in violation of any Canadian Federal or Provincial regulation is prohibited. This includes, but is not limited to: copyrighted material; threatening or obscene materials or materials protected by copyright or by trade secret. You agree to indemnify and hold harmless CSP Internet from any and all claims resulting from your use of this service which damages you or another party.

3. Use of any information obtained via this service is at your own risk. CSP Internet specifically denies any responsibility for the accuracy or quality of information obtained through our services.

4. You agree to provide CSP Internet accurate identification information when applying for this account and you agree to keep that information up to date as required (ie: change of address/phone number).

5. When you publish a Web page or distribute messages via e-mail, newsgroups, chat groups, or other means, you remain the publisher of all of that material and CSP Internet provides only a transmission function. You are thusly responsible for any and all civil actions which might be raised by parties that you offend via defamation, excessive unsolicited e-mail, news articles or other of your activities.

6. The use of your account is your responsibility regardless of who uses your account. If you allow others to use your account, you are fully responsible for their actions.

7. You may only be logged on to your account once in any given time period. Multiple simultaneous logins are strictly prohibited; this rule is strictly enforced.

8. CSP Internet reserves the right to refuse service to anyone without cause. In all cases CSP Internet has the final say as to what constitutes a breach of this agreement.

9. Continued use of your CoastNet account constitutes acceptance of the Terms and Conditions as specified here.

1. You understand that your CoastNet account is pre-paid. As such, you must have a credit with CSP Internet before you will be renewed for an additional subscription. Failure to have appropriate funds on account with CSP Internet will result in the termination of your service. There are no exceptions to this policy.

2. You understand that you will be notified only by e-mail of your account expiry approaching. This notice is a courtesy to you and will generally arrive 7 days before your account is due to expire or when you have reached 70% of hours allotted as part of your plan. It is your responsibility to read any informational e-mail messages that may be sent to you from CSP Internet.

3. If you wish to have your credit card automatically charged to ensure you have a credit with us, you understand that we will be doing this up to 3 days in advance of your account renewal date. If you wish to cancel your subscription, you must provide at least 5 business days written notice (email, fax or post) to properly process your request. Failure on your part to give adequate notice will normally result in your account being renewed.

4. We currently accept VISA, Mastercard, debit cards, on-line bank payment, cheques, and cash for payment. If your cheque is returned to us from our bank (NSF or otherwise) we will charge you a handling fee and we may disallow the use of cheques as valid payment for your account. Credit card fraud is a serious offence. If you feel the need to pass us a fraudulent card, be aware that we and the issuing bank will prosecute to the fullest extent of the law.

5. There are no refunds for CoastNet service.

6. If your account is terminated due to lack of credit with us, your e-mail will be kept active for a maximum of 10 days. Failure to renew your account subscription within 10 days of termination may result in the complete deletion of your account and all related information from our systems.

7. You understand and accept these terms and conditions and agree to pay for these services according to the billing policies currently in effect or as may be in effect from time to time. CSP Internet reserves the right to change these terms and conditions without notice. Continued use of your account constitutes acceptance of these changes. Updates to the terms and conditions can be found on the CoastNet web site at the following URL: www.coastnet.com/terms.html.
   CSP Internet reserves the right to terminate your account should you breach any of the general terms and conditions outlined in this document.